N. Lokedia is a dedicated and results-driven IT Support professional with a strong background in Information and Communication Technology. With experience supporting both computer systems and network environments, she specializes in troubleshooting hardware and software issues, system maintenance, network configuration, and user support. She possesses solid skills in software management, including installation, updates, system optimization, and license management. In addition, she has strong data management capabilities, such as data organization, backup and recovery, database support, and data analysis using tools like Microsoft Excel and basic SQL. N. Lokedia is passionate about improving operational efficiency through structured IT systems, secure data handling, and proactive technical support. She works effectively with individuals, schools, and small to medium-sized businesses, ensuring stable, secure, and reliable IT environments that support productivity and growth.